Return & Shipping Policy

RETURN POLICY

All returns are to be made within 7 business days of purchase and will be subject to a 30% restocking fee. Customers will be held responsible for the cost of freight back to All Other Stuff. Absolutely no returns on chemicals, motors, heater replacement parts, or any other electrical components as it is outlawed by the federal government. No returns on opened items. All returns must be approved in advance by calling 715-559-0670 to gain return authorization.

SHIPPING

Most product orders are shipped within 24 hrs. via Spee-Dee, UPS or local carrier. Grills may take up to 1-2 weeks to receive, and will be shipped by truck line. Grills may need to be picked up by the nearest local terminal. If you have any other questions regarding shipping please email us at info@allotherstuff.com. All prices shown are for products shipped within the 48 continental United States. Please call or email for extra shipping charges to Hawaii, Alaska, Puerto Rico, and international orders.

WARRANTY

This LIMITED WARRANTY covers defects in workmanship and materials for a period of three (3) years from the date of first retail purchase. During the warranty period, GMG Products, LLC (dba Green Mountain Grills) will replace or repair, at its sole option, any defective Green Mountain grill returned to us, or to one of our dealers, by its original purchaser. Any claims under this warranty must be received by the expiration of the warranty period.

This warranty does not cover problems that result from abuse, accident, misuse, or problems with electrical power. It does not cover cosmetic elements and components, such as paint and other finishes. It does not cover uses not in accordance with the instruction manual. It does not cover commercial use of the product. It specifically excludes products for which Green Mountain Grills has not received payment.

This warranty gives you specific legal rights which may vary from state to state (province to province in Canada). Green mountain grill’s responsibility for defects in material and workmanship shall be limited to repair and/or replacement as set forth in this warranty. All express and implied warranties, including, but not limited to, any implied warranties and warranties of merchantability or fitness for a particular purpose are disclaimed. No other warranties are provided.

In no event will gmg products, llc (dba green mountain grills) have any liability for special, incidental or consequential damages, whether to the original purchaser, or with respect to any third-party claims for damages against the retail purchaser of this product. Some states (provinces in Canada) do not allow the exclusion or limitation of incidental or consequential damages, so this may not apply to you.

To exercise your rights under this warranty, contact Green Mountain Grills at 530-347-9167.

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